2026 Data Report
Research

The State of Wheelchair Accessibility in NYC Dining

We analyzed every restaurant, bar, and cafe we could find across all five boroughs. 7,532 have accessibility scores. The data tells a story that needs to be heard.

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12,397
Locations analyzed
5
NYC boroughs
72.7
Average score (0-100)
Why This Matters

A city of 1 million people with disabilities has no accessibility data

Nearly 1 million New Yorkers live with a disability. Over 300,000 have mobility disabilities that affect how they navigate the city every day.

New York has roughly 27,000 licensed restaurants. Not a single public database tells you which ones a wheelchair user can actually get into. No city audit exists. No compliance rate has ever been published.

So we built one. ROLLIN analyzed 12,397 dining locations across all five boroughs — scoring each on six accessibility features using multi-source data collection and community verification.

NYC disability population
~1M
NYC Mayor's Office (MOPD)
Mobility disabilities (25-55)
114,708
NYC Comptroller / ACS 2022
US wheelchair users
5.5M
US Dept. of Transportation, 2024
Executive Summary

Four things you need to know

1. The good news

60.7% of scored locations rate Very Good or above. That's 4,578 places where wheelchair users can dine with real confidence.

2. The bad news

Only 47.5% of locations have confirmed wheelchair entry. For accessible restrooms, it drops to 34.2%. Most features remain unverified.

3. The surprise

Manhattan scores lowest (70) while the Bronx and Staten Island lead. Older, pre-ADA buildings in Manhattan make wheelchair access harder than outer boroughs with newer construction.

4. The gap

No city audit exists. NYC has never published a restaurant accessibility compliance rate. Nearly 1 million residents with disabilities are left guessing.

Borough Breakdown

How each borough stacks up

Location count and average accessibility score across the five boroughs.

Locations by borough

Average score by borough

What this means

Manhattan has by far the most dining options (4,282 locations) but the lowest average score at 70. The density of pre-war buildings — many with steps, narrow doorways, and no elevator — makes wheelchair access structurally harder.

The Bronx and Staten Island score highest despite having fewer locations. This isn't surprising: newer construction built after the ADA took effect in 1992 is more likely to include accessible features by default. If you're looking for reliable accessibility, outer boroughs are often a safer bet.

Score Distribution

Where do scores land?

Of the 7,532 scored locations, here's the full breakdown.

Excellent (90-100) 334 4.4%
Very Good (80-89) 4,244 56.3%
Good (70-79) 1,274 16.9%
Fair (60-69) 191 2.5%
Needs Improvement (<60) 1,489 19.8%

60.7% of scored locations rate Very Good or above — that's 4,578 places where wheelchair users can dine with confidence.

Feature Availability

What's actually verified?

Percentage of all 12,397 locations with each feature confirmed.

Confirmed Not available Unknown
Wheelchair Entry 47.5%
5,885 confirmed 48.1% unknown
Accessible Restroom 34.2%
4,244 confirmed 64.1% unknown
Level Entry 7.3%
900 confirmed 92.7% unknown
Accessible Parking 12.5%
1,545 confirmed 59.9% unknown
Borough Comparison

Features by borough

Percentage of locations with each feature confirmed, broken down by borough.

Borough Entry Restroom Level Parking
Brooklyn 49.5% 34.8% 8.9% 4.4%
Queens 44.5% 27.6% 6.2% 11.6%
Manhattan 45.4% 31.1% 10.8% 3.2%
Staten Island 37.5% 31.5% 1.8% 26.6%
Bronx 62.1% 45.5% 1.4% 24.4%

The Bronx leads in wheelchair entry (62.1%) and accessible restrooms (45.5%) — likely due to newer construction built after ADA requirements took effect in 1992.

By Cuisine

Which cuisines are most accessible?

Top 15 cuisine types ranked by location count, with average accessibility scores.

# Cuisine Locations Scored Avg Score
1 Italian 1,498 801 72.5
2 Japanese 884 498 69.3
3 American 842 579 75.9
4 Chinese 766 344 61.8
5 Mexican 546 280 73.8
6 Thai 275 176 67.3
7 Indian 238 118 67.4
8 Seafood 197 109 76.4
9 Asian 195 97 73.5
10 Korean 159 79 71.8
11 Deli 154 97 71.9
12 Mediterranean 133 79 77.3
13 Diner 125 91 74.2
14 French 120 84 75.1
15 Latin american 101 55 73.5
Key Findings

What stands out

Highest avg score
Staten Island
77.6 average
Lowest avg score
Manhattan
70 average
Most verified feature
Wheelchair Entry
47.5% confirmed
Score 70+ locations
4,578
60.8% of scored
The Bigger Picture

NYC's accessibility gap — by the numbers

Nationally, 70 million adults (28.7%) live with a disability, with mobility being the most common type at 12.2% of the adult population (CDC, 2024).

NYC's own Local Law 121 of 2023 made outdoor dining permanent — but disability advocates raised alarms. Field observations by The Counter found 27% of outdoor dining setups in Brooklyn lacked ADA ramps, with only 16 ramp-related complaints filed with NYC DOT, suggesting massive under-reporting.

Meanwhile, the first ADA violation carries a $55,000-$75,000 federal penalty. Yet no comprehensive city audit of restaurant accessibility has ever been published. The data gap is the problem — and that's exactly what ROLLIN is built to close.

"Nearly 1 million New Yorkers have a disability. Not a single public database tells you which restaurants they can get into."

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Practical Guide

Tips for wheelchair users dining in NYC

What we learned from analyzing over 12,000 locations — distilled into actionable advice.

Check ROLLIN before you go, not Google

Google Maps marks some places as "wheelchair accessible" based on a single checkbox from the owner. ROLLIN scores on 6 verified features — wheelchair entry, accessible restroom, level entry, parking, elevator, and wide aisles. A place can have a ramp but no accessible restroom, which means you can get in but can't stay long.

Outer boroughs are often more accessible

Manhattan's pre-war buildings make it the hardest borough for wheelchair access (avg score: 70). The Bronx (77.6), Staten Island (77.6), and Brooklyn (73) all score higher. If you have flexibility on where to eat, consider looking outside Manhattan first.

Look for "Fully Accessible" tier locations

ROLLIN uses three tiers: Fully Accessible (confirmed accessible restroom — you can stay as long as you want), Accessible (you can enter but no confirmed restroom), and Limited (major barriers). Filter for "Fully Accessible" if restroom access is critical for your visit.

Call ahead about outdoor dining

NYC's permanent outdoor dining program (Local Law 121) requires ADA compliance, but enforcement is weak — field observations found 27% of setups lacking ramps. If you plan to eat outdoors, call the restaurant and ask specifically about wheelchair access to their outdoor section.

Help close the data gap

48.1% of locations haven't had their wheelchair entry verified. When you visit a restaurant, submit feedback on ROLLIN — a quick thumbs up/down helps the next person planning their night out.

Recommendations

What needs to change

For the City

  • Publish an audit. NYC has never released a restaurant accessibility compliance rate. A single report would change the conversation.
  • Enforce outdoor dining ADA rules. Only 16 ramp complaints filed citywide. The enforcement mechanism isn't working.
  • Incentivize retrofits. Tax credits or grants for pre-war building restaurant owners who add ramps and accessible restrooms.

For Restaurants

  • Know your score. Search your restaurant on ROLLIN. If your accessibility info is wrong, submit a correction — it takes 30 seconds.
  • Start with the restroom. Accessible restrooms are the #1 factor separating "Accessible" from "Fully Accessible." It's also what keeps customers longer.
  • Deploy the ramp. If you have an outdoor dining setup, make sure the ramp is out — not stored in the back.

For Diners

  • Check before you go. Search on ROLLIN — it takes 5 seconds and saves a ruined evening.
  • Leave feedback. Every thumbs up or down makes the data better for the next person. Community verification is how scores improve.
  • Share this report. The more people who see this data, the more pressure on restaurants and the city to act.
Methodology

How we built this report

This report covers 12,397 restaurants, bars, and cafes in the NYC metro area.

Each location receives a 0-100 accessibility score based on six features: wheelchair entry, accessible restroom, level entry, parking, elevator, and wide aisles. Critical features (entry, restroom, level access) carry the highest weight. Scores are conservative by default — unverified features reduce the score, not inflate it.

Borough boundaries use standard NYC borough polygons. Cuisine types are extracted from External statistics are sourced from the CDC, NYC Comptroller, NYC Mayor's Office for People with Disabilities (MOPD), and US Department of Transportation.

Data current as of February 2026. Scores evolve as new community feedback and verification data arrives. Explore the full dataset at joinrollin.com.

Sources

  • CDC — "Disability Impacts All of Us" (2024), 28.7% of US adults have a disability
  • US Dept. of Transportation — 5.5 million wheelchair users nationally (2024)
  • NYC Comptroller — "Spotlight: Disability and Employment in NYC" (ACS 2022)
  • NYC Mayor's Office for People with Disabilities (MOPD) — ~1 million NYC residents with disabilities
  • NYC Local Law 121 of 2023 — Permanent outdoor dining with ADA requirements
  • The Counter — Field observation of outdoor dining ADA compliance (2023)

Explore the data yourself

Search 12,397 NYC locations — or 105,000+ across 15 states. Every score. Every feature. Free.